You haven't searched anything yet.
Start Date : May 2024
Pay Range : $28 / hr (based on experience)
Contract Length : 12 month contract
Worksite Location : , CA (Work from Home on Monday & Friday)
Schedule : Mon-Fri 8 : 00am-5 : 00pm
Job Description :
Customer Support Expert for CoolSculpting, CoolSculpting Elite, Cooltone, and DiamondGlow. Exceptional customer service is expected by performing all functions and initiatives to support the daily business needs of the department.
You are providing first tier medical device product support for via phone, email, online web tools for all Allergan Aesthetics customers.
You will gather technical information pertinent to each inquiry and document in CRM. You can work with our service department to coordinate product replacement logistics and in-field repair scheduling to align with the department goal of the 24-hour product replacement metric.
You effectively handle direct communication with our customers and work closely with the Service Team to facilitate non-warranty quotes, orders, and replacements.
You track service shipments and communicate status to customers and support & sales team and handle all aspects of warranty and non-warranty service issues.
Responsibilities :
Qualifications (Education and Experience etc.) :
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-07
Full Time
Business Services
$48k-60k (estimate)
05/09/2024
08/06/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer service representative include Customer Service, Scheduling, Customer Support, Initiative, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.